Privacy Policy & Terms of Use

Last Updated: January 26, 2026

Terms of Use

  1. Agreement to Terms
    These Terms and Conditions ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and Cloud Systems ("we," "us," or "our"), concerning your access to and use of the www.cloudsystems.ca website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the "Site"). You agree that by accessing the Site and our services, you have read, understood, and agree to be bound by these Terms.

  2. Definitions and Key Terms
    For the purposes of these Terms:

    "Client" means any individual or entity that uses our Services.

    "Services" refer to the MSP services provided by Cloud Systems, including IT support, network management, cybersecurity, and cloud services.

    "Site" refers to www.cloudsystems.ca

  3. Use of Our Services
    3.1 Eligibility
    You must be at least 18 years old to use our Site and Services. By using our Site and Services, you represent and warrant that you have the legal capacity to enter into a binding agreement.

    3.2 Account Registration
    You may be required to create an account to access certain features of the Site and Services. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.

  4. Services Overview
    Cloud Systems provides a variety of MSP services designed to enhance and secure your IT infrastructure. Our key services include:

    IT Support: Offering technical assistance for hardware and software issues.

    Network Management: Planning, implementation, and maintenance of network systems.

    Cybersecurity: Protecting your data and systems from cyber threats.

    Cloud Services: Providing cloud solutions including migration, management, and optimization.

    Data Backup and Recovery: Ensuring the safety and availability of your data.

    Managed IT Services: Ongoing management of your IT environment.

    Consulting and Advisory Services: Strategic planning and IT consultation.

  5. Service Level Agreement (SLA)
    Refer to our SLA for detailed information on our service commitments, response times, and uptime guarantees.

  6. Fees and Payment
    6.1 Service Fees
    You agree to pay all fees specified in your service agreement for the use of our Services.

    6.2 Billing and Payments
    All payments are due according to the terms specified in your service agreement. Late payments may incur additional fees.

    6.3 Refund Policy
    Refunds are provided as outlined in the individual service agreements. Generally, fees for services rendered are non-refundable.

  7. Client Obligations
    7.1 Data Backup
    Clients are responsible for maintaining their data backups unless otherwise agreed upon in their service agreement.

    7.2 Compliance with Laws
    Clients must use our Services in compliance with all applicable laws and regulations.

  8. Intellectual Property Rights
    All content on our Site, including but not limited to text, graphics, logos, and software, is the intellectual property of Wired for the Future or our licensors. Clients are granted a limited, non-exclusive, non-transferable license to access and use the Site and Services for their intended purposes.

  9. Confidentiality
    Both parties agree to keep confidential any proprietary information disclosed during the course of the service relationship.

    10. Limitation of Liability

  10. Limitation of Liability
    To the fullest extent permitted by law, Wired for the Future shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.

  11. Termination
    We reserve the right to terminate or suspend your access to our Site and Services, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

  12. Changes to Terms
    We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Site. Your continued use of the Site and Services after any such changes constitutes your acceptance of the new Terms.

  13. Governing Law
    These Terms and your use of the Site and Services are governed by the laws of Toronto, Canada. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.

  14. Contact Us
    If you have any questions about these Terms, please contact us at:

    Email: [email protected]
    Phone: 778-371-0853
    Address: 204 – 20189 56 Ave, Langley, BC

Privacy Policy

Cloud Systems ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our managed services.

Information We Collect
Personal Information:
We collect personal information you provide directly, including:

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing and shipping addresses

  • Payment information

  • Login credentials and account information

Non-Personal Information:
We collect non-personal information automatically, such as:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Pages visited and time spent on our site

  • Referral source

  • Time and date of visits

Technical Information
In providing our services, we may collect technical information related to your IT systems, such as:

  • Network configurations

  • System performance data

  • Hardware and software details

  • Log files and diagnostic data

How We Use Your Information
We use your information to:

  • To provide, maintain, and improve our managed IT services

  • To process transactions and manage client accounts

  • To communicate with you regarding services, support, and updates

  • To monitor and analyze usage patterns and trends

  • To enhance website functionality and user experience

  • To comply with legal and regulatory requirements

  • To protect against fraud, unauthorized access, and security breaches

Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist in providing our services, such as payment processors, hosting providers, and support services.

  • Legal Compliance: Authorities or regulators when required by law or to protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.

Security of Your Information
We implement robust security measures to protect your information from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal data

  • Objecting to or restricting the processing of your data

  • Exercising your right to data portability

  • Withdrawing consent where consent is the basis for data processing

To exercise these rights, please contact us using the details provided below:

Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Third-Party Links
Our website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website. Your continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Phone: 778-371-0853
Address: 204 – 20189 56 Ave, Langley, BC

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